Synonyms and Antonyms for ESL Definition and Examples

Learning synonyms and antonyms helps build vocabulary. English learners can use the charts below to begin learning how to use this technique. Teachers can print out the charts as examples for students to follow. To begin with, here are definitions: Synonym A word or phrase that means that same, or nearly the same as another word or phrase. big - largeheavy - weightythin - slim Antonym A word or phrase that means the opposite or nearly the opposite of another word or phrase. tall - shortthick - thindifficult - easy One excellent technique for improving your vocabulary is to learn synonyms and antonyms together. You can create a chart listing both synonyms and antonyms including example sentences to help you memorize new vocabulary. Synonyms and antonyms can be learned in categories such as adjectives, adverbs, and adverbs. Its good to begin building vocabulary by learning categories of English synonyms and antonyms. To get you started, here are a number of synonyms and antonyms arranged into categories for beginning to advanced level English learners. Example Synonym and Antonym Charts Adjectives: Beginning Level Nouns: Beginning to Intermediate Levels Word Synonym Antonym Example Sentences big large small He has a big house in California.She has a small apartment in Manhattan. difficult hard easy The test was very difficult.I think riding a bike is easy. new recent used I bought a recent book.She drives a used car. clean tidy dirty He keeps his house tidy.The car is dirty and needs to be washed. safe secure dangerous The money is secure in the bank.Walking through downtown at midnight is dangerous. friendly outgoing unfriendly Tom is outgoing with everyone.There are many unfriendly people in this town. good great bad Thats a great idea!Hes a bad tennis player. cheap inexpensive expensive Homes are inexpensive at the moment.That car is very expensive. interesting fascinating boring Thats a fascinating story.That TV show is boring. quiet still noisy Its nice and still in this room.The children are very noisy today. Word Synonym Antonym Example Sentences student pupil teacher The pupils are in their seats.The teacher began the class. owner director employee The director hired three new people.The employees are very happy with their jobs. earth ground water The ground here is very rich.You need water to live. day daylight night Its daylight out. Get up!I usually go to bed early at night. answer response question What is your response?She asked him a number of questions. beginning start end The start is at 8 am.The end of the book is very good. man male woman Tim is a male.Jane is a woman. dog puppy cat Id like to get a puppy.The cat meowed so I let her in the house. food cuisine drink Lets eat some French cuisine tonight.She had a drink after work. boy lad girl The lad is waiting for you in the other room.There are four girls in the class. Adverbs: Intermediate Word Synonym Antonym Example Sentences fast quickly slowly He drives very quickly.I slowly walked through the park. carefully cautiously carelessly Tim walked cautiously through the room checking everything.Those who drive carelessly will probably have an accident. always all the time never She eats lunch at her desk all the time.She never goes to the dentist. seriously thoughtfully thoughtlessly He thoughtfully answered the question.She speaks about her private life thoughtlessly. colorfully plainly brightly She painted the picture plainly.He brightly spoke about his adventures. Here are some other ideas for learning synonyms and antonyms: Use vocabulary trees to help you organize synonyms and antonyms into categories such as things and places in the home, business-related vocabulary for work, etc.Build word form charts based on the synonyms and antonyms you are learning.Make synonym and antonym flash cards to quickly check your knowledge.

An Insight Into The World Of Surrealism And Dreams

Ami Watson Contemporary Themes II 5PG502 Dr Phillip Harris and Nick Dunmur BA (Hons) Photography Presentation script Bibliography Monday 20th April Hello, as you all may know my names Ami Watson. Today’s presentation will offer you an insight into my exploration of dreams and the influences they offer our creative stimulus in response to photography. Throughout this presentation I aim to offer you all an insight into the world of surrealism and dreams. Firstly I will introduce you to the surrealist movement and some relevant themes with surrealist art. Then explore the defined states of consciousness, moving into explaining what a dream is. Next will be a brief touch on what influences visual stimulating tools have upon art, flowing through to surrealism and dreams. Here I will talk about the contrasting views of the surrealist and Freudian opinions of dream definition and expression. After I will produce a few artists who have used dreams to influence their creativity within bodies of work, each using different aspects of dreams as a tool. And to wrap up my exploration I will produce my conclusion on the matter and express how this body of research has influenced me within my own photography. Thank you for listening, I hope you enjoy. Introduction to the surrealist movement Surrealism is a 20th-century movement in art and literature that sought to unlock the creative potential of the unconscious mind, for example by the juxtaposition ofShow MoreRelatedEssay about Salvador Dali and Alice In Wonderland1227 Words   |  5 Pages1969, Salvador Dali, a surrealist painter and admirer of Sigmund Freud, appropriated John Tenniel’s illustrations for Lewis Carroll’s Alice in Wonderland. Often expressing the capacity of dreams and imagination, Dali and Carroll become linked together as the center of surrealist concerns. 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Mother in law Free Essays

Ever since ancient times, the relationship between a married woman and her mother-in-law has often been the butt of many jokes. Mother-in-laws generally view their daughters-in-law with suspicion and are not able to tolerate their mistakes. Is there a psychological explanation for the mother-in-law type of behavior? The mother might have an overwhelming sense of responsibility for her son. We will write a custom essay sample on Mother in law or any similar topic only for you Order Now She might be a woman with no clear boundaries. She allows her son to be the focal point of her life and does not have a clear understanding of his life. Such a woman will often be an unwelcome intruder into her son’s life. There are other mother-in-laws who have the unnatural fear of losing their relationship with their son. A mother with this fear works hard at being what her son needs her to be. This makes her less honest and fearful. There are other mothers who think it’s their duty to protect their son from other bad people and sometimes, this might even include his father. This gives her a false sense of importance. There are women who never outgrow the idea that their son is a grown up man now. Such women tend to be over possessive mothers in law who continue to baby their son and even smother him with sweetness whether he likes it or not (Sadasivan, 2006). These abnormal traits in a mother in law can lead to conflicts with the daughter in law. It is possible that an aggressive mother-in-law who has difficulty in coping with her son’s wife may be suffering from Sons Detachment Disorder (SDD). The mother finds it difficult to detach herself from her son and allow him to live and independent life. Because of this attachment, she feels the need to control her daughter-in-law and any resistance by her is viewed with hatred and anger. Control, hate, and anger are the three main qualities of this disorder. Every human being desires freedom and in any relationship the threat to freedom is the greatest danger. In the case of mothers-in-law, there is a desire to control and this affects the freedom of the younger ones.   When there is an overwhelming desire to control, mothers are not willing to let go of their sons even when they get married. Mothers try to make decisions for their sons even after their marriages and control them by keeping track of their expenditure patterns, where they are going, what they are wearing and advising them even in matters such as where to buy a house. Many mothers feel more in control when they are able to predict the behavior of others and when others meet their expectations. Hatred and anger are often signs of insecurity. Here, the mothers might have a feeling that their sons are leaving them for another woman and this arouses a lot of hatred and anger towards her son’s wife. This is more compounded when the mother in law also happens to be a widow. Such anger and hatred can cause destruction not only to their sons and wives but also to her. Sometimes, the problem may lie with a daughter-in-law’s perception of her mother in law. When a woman gets married, she needs to cope with a new family with new rules. She often fears her mother in law even before knowing her because of her exposure to the image of a mother in law as evil personified in the media. A mother-in-law is often depicted as a dragon personified in TV serials and novels. Due to this stereotyping of mother-in-laws, the son’s wife enters her new life with a lot of doubt, anxiety and worry. In this case, even a small remark by her mother-in-law will be seen in an enlarged dimension. She might be so wary of her that she does not communicate much with her mother-in-law. This can lead to a huge gap between the two women and lead to mother-in-law based conflicts. In this case it’s easy for the mother in law to judge her incommunicative daughter in law as a careless and destructive person. Another reason contributing to this conflict is that the mother in law might be too dependent on her son for her self-esteem needs. She needs him so that she might get a sense of importance. When she sees her son beginning to rely more on his wife, she feels upset and might start feigning sickness just to get the immediate attention from her son. Apart from the reasons cited above there might also be the case of mothers-in-law hating their daughters-in-law due to their personal reluctance to accept another woman into the household. There are likely to be differences based on status, education, age and culture between a married woman and her mother in law. These differences might make the connection between the two women more difficult. However, no problem is so complex that it cannot be solved. Every relationship needs some time, patience and understanding and trust to develop. Once developed, it’s possible that the two most important women in a man’s life might become the best of friends. Source: Sadasivan, Padma (2006). The Mother-in-Law – Daughter-in-Law Syndrome. http://www.womenexcel.com/relati How to cite Mother in law, Essay examples

Opportunities in Making Business with Computing- myassignmenthelp

Question: Discuss about theOpportunities in Making Business with Mobile Computing. Answer: Introduction The concept of mobile computing, smartphone, android, iPhones and many more are getting a lot of attention. So much is happening across the world based on mobile computing and the pace is gaining a lot of speed. In the current world, there is number of business leader along chief data manager that are faced with a lot of decisions associated with mobile computing and it ranges from simple options of whether to properly embrace the concept of mobile computing and with more complexed decision making like what platform of mobile to use for instance IOS, Android or Windows and for what purpose it can be used (Botta et al., 2016). Project Objective The objective of the report is to identify the opportunities associated with the mobile phone in current tine and its impact of companys performance. Project Scope Applications are playing a very important role in an exceptional manner by adopting mobile in the current consumer based space. All kind apps are used for every possible thing and it goes from looking for things in nearby location to checking the latest news of the world or simple activity of playing games. The mobile phones are becoming an important part of our routine lives that company expects it to be an effortless flow in the business survival as well as become a crucial part associated with how people will work (Hansmann et al., 2013). Literature Review Mobile devices can mean or associate with any wireless collection of data, interactions as well as presentation based device which ranges from smart phone to many more advanced technologies like RFID based tags and readers. But the main attention here is primarily on the personal computing machines like tablets, PCs and smartphones. Following are the capabilities for developing the required business value: Ability to provide enriched experience visually: every company looked on in complete awe when the publications starts appearing on newly released gadgets. Integration of print, videos, image and sound in high amount of resolution in the right format (Hashem et al., 2015). The same kind of interactive and multimedia based work is present in digital based sales kit that permit sales executives to demonstrate the assorted products that ranges from furnishing to complicated electrical tools in a clear as well as easy to use communicative platform. An ability to deal with data whenever required: one of the best thing in mobile computing is associated with important, right data at fingertips of the people that have updated data about customers buying pattern and product preference to data associated with competitors operations in the area that surrounds the location of consumers. (Balasubramaniam, 2015) Ability of users to collect important data at source based on time and to move through the process chain rapidly: this ranges from collection of data for the customers next order in addition to sending it in wireless manner to the supervisor so that the collection is updated information about the inventories of product in the warehouse that uses barcode reader associated with mobile device (Hu et al., 2015). Ability to enforce the procedure: the process ranges between the decision to make sure that the field sales workforce have right and updated information about the present pricing, promotion as well as discount schemes to make sure that field sales as well as services based staff can be placed in its right direction. (Basha, Umar Abbas, 2014) Methods in which mobile phone and application can create value for business Following are the number of steps to consider while planning the adoption of mobile computing technology: Start the business not with the right platform and understand the processes in the business that can gain advantages from mobile computing. It is very to get completely amazed by the updated smartphone or other devices in this category. But, it is also normal to stay clear with practical kind of approach when recognizing mobile computing options (Kietzmann et al., 2013). Here it is very important to initiate the process with value chain procedure and the business analytics process in the company. It is also important to use traditional process based scan tools, recognize the business challenges, areas where the company is not actually meeting customer service based expectations. Understanding of the process that can improve the mobile computing and understand the overall value of improvement: once the company is clear with the fundamental cause of such challenges as well as pain points, one must ask which of them can be improved by the usage of mobile computing (Bertini, Ctarci et al., 2009). For instance, an industrial based product company operate in a country like Thailand was highly disappointed with the mean time from when the product can be offered until payment is taken. The organization also analyse the order based fulfilment procedure as well as also discover that it look for three to five orders also. The organisation can now look to make it right by covering all kind of people like truck driver with mobile based point of delivery system that can permit the consumer to sign on an Enterprise Digital help that will print a delivery based document for the retaining the customer and suddenly transmit the signed document back to billing section and the reason is that the invoice can be properly prepared as well as issued on same dates (Lamsfus et al., 2015). There is one more example, where the Thai organisation sells products by using the vans of cash (Buyya et al., 2009). Because of nature of the product, they usually transform the policy for pricing as well as discount and promotions schemes. At any given time, the price or change in promotion, sales staff must contact the field sales staff. (Deepak Pradeep, 2012) There is also time when communication is not complete or it can be delayed and the results become quite inconsistent by nature with new prices or promotion and usually th e lost amount of sales or revenue. Research Questions/Hypothesis Primary Question How mobile phone and application in it can help in creating value in business? Secondary Questions What kind of business process or workforce can function will gain advantage from the introduction of mobile computing? What kind of applications are required to support the business process or workforce? Research Design and Methodology Qualitative research The qualitative research is called or termed as exploratory research and it is also utilised to get more benefit from the clarity in many basic reason, motivations and views. It also helps in providing an insight into issue or helps in developing ideas or hypotheses for many kinds of potential level quantitative research. This research will help in uncovering the prevailing trend in opinions and further dive far deeper into the issue. The collection method used here will be mix of unstructured or semi-structured methods. Some common kind of techniques consist of focus group, interview at individual level and observations (Laudon and Laudon, 2016). The complete sample size is primarily small and the current respondent are selected to fulfil the quota. Quantitative research Another kind of research used in report is quantitative research that can quantify the issue by ways of developing numerical information that can further change into many usable kinds of statistics. It is also utilised to quantify the approach, views, attitude and other discussed elements. Quantitative method of data collection is very structured than qualitative data collection ways. The method consists of many kinds of surveys like paper based surveys, online surveys or for that matter mobile survey (Sultan, 2014). It will also consist of face to face interaction, telephonic interviews and many more. Research Limitations The study has some limitations as well. The finding will have to be interpreted in a careful manner. Firstly, like any other studies, the research discussed here was restricted by the methods used to perform the same. Secondly, the study is done in a cross-sectional method and can be assessed the perception in surveys of the obligations at the time. Time Schedule (Research plan) Conclusion Everything these highly depend on the speed of the broadband and the concept of Wi-Fi hotspots are also becoming more common with increased communication also meant that data can be transferred rapidly and the concept of mobile video calls is completely do-able. The concept of mobile computing is now making everything perfect as well as feasible and studies have turned over the management of old fear of people will not work properly from home is now an old concept (Turner et al., 2014). Employees working from home must put in record of number of hours they contributed and are more impactful since it lacks the interruption from other employees. Reference Balasubramanian, T. (2015) 'Mobile Computing An Introduction With Issues In Mobile Security', International Journal of Review and Research in Applied Sciences and Engineering, vol. 7, no. 1, pp. 15-19. Basha, A.D., Umar, I.N. and Abbas, M. (2014) 'Mobile Applications as Cloud Computing: Implementation and Challenge', International Journal of Information and Electronics Engineering, vol. 4, no. 1, Jan, pp. 36-40. Bertini, E., Catarci, T., Dix, A., Gabrielli, S., Kimani, S. and Santucci, G. (2009) 'mobile computingand society', International Journal of Mobile Human Computer Interaction, vol. 1, no. 1, Jan-Mar, pp. 20-41. Botta, A., De Donato, W., Persico, V. and Pescap, A., 2016. Integration of cloud computing and internet of things: a survey.Future Generation Computer Systems,56, pp.684-700. Buyya, R., Yeo, C.S., Venugopal, S., Broberg, J. and Brandic, I. (2009) 'Cloud computing and emerging IT platforms: Vision, hype, and reality for delivering computing as the 5th utility', Future Generation Computer Systems, vol. 25, pp. 599-616. Deepak, G. and Pradeep, B.S. (2012) 'Challenging Issues and Limitations of Mobile Computing', Int.J.Computer Techology Applications, vol. 3, no. 1, Jan-Feb, pp. 177-181. Hansmann, U., Merk, L., Nicklous, M.S. and Stober, T., 2013.Pervasive computing handbook. Springer Science Business Media. Hashem, I.A.T., Yaqoob, I., Anuar, N.B., Mokhtar, S., Gani, A. and Khan, S.U., 2015. The rise of big data on cloud computing: Review and open research issues.Information Systems,47, pp.98-115. Hu, Y.C., Patel, M., Sabella, D., Sprecher, N. and Young, V., 2015. Mobile edge computingA key technology towards 5G.ETSI White Paper,11(11), pp.1-16. Kietzmann, J., Plangger, K., Eaton, B., Heilgenberg, K., Pitt, L. and Berthon, P., 2013. Mobility at work: A typology of mobile communities of practice and contextual ambidexterity.The Journal of Strategic Information Systems,22(4), pp.282-297. Lamsfus, C., Wang, D., Alzua-Sorzabal, A. and Xiang, Z., 2015. Going mobile: Defining context for on-the-go travelers.Journal of Travel Research,54(6), pp.691-701. Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education India. Sultan, N., 2014. Making use of cloud computing for healthcare provision: Opportunities and challenges.International Journal of Information Management,34(2), pp.177-184. Turner, V., Gantz, J.F., Reinsel, D. and Minton, S., 2014. The digital universe of opportunities: Rich data and the increasing value of the internet of things.IDC Analyze the Future.

1984 Project Essay

1984 Project Essay 1984 Project Essay Vocabulary Definitions 1. annihilate (verb) - to cause to be of no effect - to destroy the substance or force of - to cause to cease to exist 2. gyrating (verb) - to revolve around a fixed point or axis - to move in spiral or spiral-like course - to oscillate or vary, especially in a repetitious pattern 3. inevitable (adj.) - impossible to avoid or prevent -invariably occurring or appearing; predictable 4. axiom (noun) - a self-evident or universally recognized truth - an established rule, principle or law - a self-evident principle or one that is accepted as true without proof as the basis for argument 5. palpable (adj.) - capable of being handled, touched or felt; tangible -easily perceived; obvios -that can be felt by palpating (medicine) 6. fluctuate (verb) -to vary irregularly - to rise and fall in or as if in waves 7. arbitrary (adj.) -determined by chance, whim or impulse and not by necessity, reason, or principle - based on or subject to individual judgment or preference -established by court or judge rather than by law 8. chivalrous (adj.) -having the qualities of gallantry and honor attributed to an ideal knight -of or relating to chivalry - characterized by consideration and courtesy 9. meritorious (adj.) -deserving reward or praise; having merit 10. treachery (noun) -willful betrayal of fidelity, confidence, or trust - the act or an instance of such betrayal Vocabulary Sentences 1. The hands of the clock are gyrating to show the time. 2. The large amount of homework is inevitable if you are in AP classes. 3. The chief commanded the soldiers to annihilate the enemy's defense so they could pass through. 4. Axioms of common sense shouldn't be questioned. 5. The excitement during the concert was palpable. 6. The fluctuating temperature during the year resulted in warm temperatures in the winter. 7. The winners of the lottery are arbitrary. 8. The chivalrous man did everything he could to rescue the girl. 9. Meritorious actions should be recognized. 10. The treachery made the girl hesitant to trust others. Essay Prompt 1: You may never have considered history to be as important as it appears to be in 1984. Why does the government make efforts to control history in the novel? The government in 1984 tries to control history because if the people in the society didn't know about the past they aren't able to go against the government. This allows the government to control and change the past to what they want it to be. They could get rid of certain information that could reveal what they are actually like and they could also get rid of people that have went against them. An example of this from the book is when Winston had to rewrite the article from Times. He changed the information to what the government or party wanted it to say. He also changed the names and added made up information. He made the guy stated in the article, seem like he was a bad person by going against the government. After he had finished rewriting the

A Moment Of Silence In Schools Essays - Prayer, School Prayer

A Moment Of Silence In Schools Essays - Prayer, School Prayer A 'Moment of Silence' in Schools In 1962 the Supreme Court decided that public schools did not have the power to authorize school prayer. This decision made public school in the U.S. more atheistic than many European nations. For example, crosses still hang on the classroom walls in Poland, and the Ten Commandments are displayed in Hungary. There are prayers held at the beginning of legislative and judicial sessions and every President has mentioned a divine power in his inaugural speech. In keeping with a spirit of religious freedom as stated in the First Amendment, there is no reason why students should not be allowed to have a moment of silence during the school day when they can pray or do as they choose. The case Engel v. Vitale in 1962 decided that school prayer is unconstitutional. With this case, it was pointed out that the students were to "voluntarily" recite the following prayer: "Almighty God, we acknowledge our dependence upon Thee, and we beg Thy blessings upon us, our parents, our teachers, and our country." The court ruled that this rule was unconstitutional according to the First Amendment's "establishment clause," which states "Congress shall make no law respecting an establishment of religion." In response to the Engel v. Vitale case some schools adopted a "moment of silence." In 1963, another case was brought before the court dealing with school prayer, Abington School District v. Schempp. The Schempp family challenged a law in Pennsylvania requiring the students to say ten verses of the Bible before school. These readings from the Bible were declared unconstitutional. Members of the board felt reading the Bible would give the children more moral values. The Schempp family strongly disagreed. Members of Congress attempted to find a compromise. From this effort came the adoption of the moment of silence, which is guaranteed by the First Amendment's "Free Exercise" clause. Six states now permit silent moments Georgia, Virginia, Maryland, Mississippi, Tennessee, and Alabama. Silent prayer was ruled constitutional in 1985 as long as it had no religious intent or purpose. (Newsweek, October 3, 1994) Prayer has been banned in schools for thirty-three years. The moment of silence has been ruled constitutional, however. Every student fills a moment of silence in a different way: through song, a prayer, or a memory. - References Newsweek, October 3, 1994, vol. 124. U.S. News and World Report, December 5, 1995 Vol. 117, No. 22, pg. 8-9. The Case of Engel v. Vitale 370 U.S. 421 1962, p. 118-119. Abington School District v. Schempp 374 U.S. 203; 83 S. Ct. 1560; 10 L. Ed. 2d 844 1963, pg. 529-530.

Hypothesising the effect of the Internet on research Essay

Hypothesising the effect of the Internet on research - Essay Example Also there is impact on research from the researcher perspective as he/she is also a person with variability. So, the researcher has to focus on the evidence of live experience which involves the surveillance and collection of data from surroundings. The collection of data includes the interviews of persons, Focus on groups, photographs and records, where internet stands the primary source for such critical information with speed and ease of use. Primary research involves the gathering information from the world; and secondary research requires reading the books, journals, papers and articles that can be find in the library or on the Internet. Internet is acting like a medium for the data collection. Knowledge base is a fully hyperlinked text which can be used as a sourcebook for the experienced researcher to browse. In order to provide the evidence to the research hypothesis, qualitative research uses literature reviews. A proper support and broad array of literature avoids the related aspects of own, favoritism and assumptions, expectations and bias in study. Internet offers such scope to collect the large literature from the www. Levinson (1990) believe that asynchronous electronic communications capability is to provide opportunity for reflection and editing of messages before sending them adds to the production of a closer fit between ideas, intentions and their expression in writing. Responding at their convenience instead of waiting for turn-taking, as required in face-to-face interactions, potentially provides more equality of participation to more reserved participants (Hiltz and Wellman, 1997). While analyzing the case studies as part of qualitative method, internet gives the information in the form of interviews, blogs, forums where valuable information is hidden directly expressed by the persons or representatives from the case.

Crucifixion in the Roman Empire Research Paper Example | Topics and Well Written Essays - 1250 words

Crucifixion in the Roman Empire - Research Paper Example Thereafter, the cross, along with the convict, was erected vertically on the ground and it remained in that position until after the criminal was confirmed dead. However, it is believed that some of the crosses were fixed permanently on the ground to serve as a constant reminder to the passersby and local inhabitants that death by crucifixion was the ultimate destiny for criminals (Hewitt, 1932). Death through crucifixion is a slow process and as such, it took a long time, depending on the health of the victim, for it to be achieved. It is claimed that some of the persons remained alive for more than 2 days while others succumbed to death in a matter of hours. However, it is notable that some of the guards assigned with the task of crucifying and guarding the convict utilized several tactics to hasten the death and to reduce the chances of the convict surviving the ordeal (Hengel, 1989). For example, before crucifixion, these guards ensured that the convict was weakened through harsh beatings concentrated on weak points such as the chest, the head, and limb joints among others, which subjected the criminal to low chances of survival even if the process was abandoned half way. In addition, the guards facilitated a quick and painful death by ensuring that while nailing the victim, the nails went through major bones on the legs, tibia and fibula, to break them thereby weakening the functioning of the body. Some of the texts also suggest that, due to the weakness of the palm flesh to sustain the weight of the body, there is a logical reason to believe that the nails on the hands were driven through the radius and the ulna, which are the two major bones that connect the palms to the elbow joints. Otherwise, the only other possibility was to increase support by tying the nailed hands to the cross (Tzaferis, 1985). It is also evident that Roman executioners hastened the death of the victim by spearing him in the chest. One of the major historical and biblical figures to die in the hands of Roman executioners through crucifixion was Jesus, who was crucified for treason. Jesus was perceived as a threat to the leadership of the roman emperor, Tiberius Caesar, by claiming that he was the king of the Jews and that there was another greater kingdom than the Roman empire, which belonged to his father. He was also accused of blasphemy due to his claims that he was the son of God yet he was a man with flesh and blood and therefore no different from other humans (Hengel, 1989). According to Jewish beliefs, crucified persons were not supposed to remain on the cross on the Sabbath day, which is equivalent to Saturday on the Gregorian calendar, and therefore it had been ordered that all the people crucified together with Jesus had to have their legs broken so as to ensure that they died on that very day. It is important to note that while hanging on the cross, the crucified persons had a chance of prolonging their death by supporting themselves with the legs thus reducing muscle tension created by the force of gravity. However, when it was the turn for Jesus to have his legs broken, the guard realized that he was already dead but to be sure, he pierced him on the chest with a spear (Hewitt, 1932). The crucifixion of Jesus also makes it clear that the Romans crucified their victims without their clothes on. To

Australia Fast Food Industry Analysis (Hungry Jack) Essay

Australia Fast Food Industry Analysis (Hungry Jack) - Essay Example IBIS has reported that the fast food industry of Australia will grow at a rate of 3.7% per annum for next few years while there is a possibility dwindling spending capacity of consumers caused by economic recession might decrease the projected growth rate (IBIS World, 2012). Low entry of barrier is an important characteristic of Australian fast food industry. IBIS (2012) has reported that new entrants need to invest capital in the range of $90,000 up to $300,000 to set up fast food outlet in Australia. The analysis will try to determine the dynamics of the industry in terms of external environment, industry forces, competitor analysis and critical success factors. Major aim of the study is to analyze the Australian fast-food industry in terms of both internal and external environment. Major findings of the study can be explained in the following manner. Entry barrier for fast food industry in Australia is low. Companies need to launch low calorie fast foods to keep pace with changing consumer preference. Major recommendation for companies planning to enter fast food business in Australia are 1- use market development strategy in order to increase penetration and 2- use focus strategy to decrease risk factors. First section of the study will discuss brief introduction of fast foods industry in Australia, second portion of the study will analyze the fast-food industry in Australia in terms of PESTLE analysis, porter five force analyses & contingency theory and critical success factors. Third section of the study will provide suitable recommendation to companies planning to enter in fast food business in Australia. B. Industry Analysis A snapshot of the fast food industry of Australian can be used in order to understand the underlying opportunities in the business environment of the country. Market Value Market Value Forecast Market Volume Market Volume Forecast Category Segmentation Market Competition Total market value of fast food industry in the country is mor e than $5,000 million. The market value will increase at growth rate of 2.5% and it will touch the mark $6,000 million within 2016. Total transaction recorded for the industry is recorded as $1,160.1 million for the year 2012. Market volume will decrease at a rate of 3% and it will touch the mark $1,130.1 million transactions within 2016. Restaurant business contributes 66% of total market value of the industry. 45% of market share is dominated by four big players such as Domino's Pizza, McDonald's, Hungry Jacks and Yum! Brands. (Source: Market Line, 2011) Market volume of Australian fast food industry has decreased by significant level in last two years. Compound Annual Growth Rate (CAGR) of the industry has decreased by 4.2% in last five years. PESTLE Analysis Henry (2008) has stated that PESTLE analysis is an important tool to analyse the macro environment of any country. Political Australian government has implemented carbon tax on companies operating in the country. High carbon tax rate imposed by government can increase the operating cost of fast food companies. Australian government also increased restriction on advertising for children hence fast-food companies need to be careful while designing advertisement for

Persona, salud, entorno y enfermeria

Persona, salud, entorno y enfermeria Estamos ante un articulo de titulo Persona, salud, entorno y enfermeria, que pertenece al volumen Enfermeria Comunitaria. Metodos y Tecnicas. S.21.Edit.DAE.2 ° ed.2008 de autores Dora Espinar Gonzalez e Hipolito Delgado Rodriguez. Lo que viene a clarificarnos este articulo, en toda regla, es que el modelo biomedico se orienta exclusivamente a la practica asistencial, que se orienta a la enfermedad y deja a un lado el modelo holistico, el cual se centra en todos los aspectos de la persona. Como el sistema sanitario actual se centra en el modelo biomedico, su objetivo final y prioritario es buscar el tratamiento y la curacion de la enfermedad. Lo que conseguimos con esto, es centrarnos en los aspectos fisicos ignorando al paciente, ya que se deja a un lado toda comunicacion con el. Tenemos que tener claro que a la hora de contactar con un paciente, no solo nos ha de importar la causa fisica o las anomalias bioquimicas para el diagnostico de la enfermedad, sino que el estilo de vida de la persona y su susceptibilidad biologica influyen en una futura enfermedad, asi como el entorno que nos rodea, la sociedad en si, el medio natural donde yace, etc. La enfermera es la que cuida de la persona en todas sus dimensiones, comunicandose con el, entendiendo sus preocupaciones, preguntandole por su forma de vivir para asi ayudar a que tome sus propias decisiones y recupere por tanto, su autonomia para mejorar o recuperar su salud. Es verdad que los profesionales medicos son mas habiles para conocer y explicar las razones de las enfermedades, pero no son habiles para aplicar habitualmente la prevencion y la promocion de la salud para conservar y mejorar la salud de la persona y en general, de la comunidadcosa que si hacen o deberian hacer los profesionales de enfermeria. Los profesionales de enfermeria deben promocionar la salud, pero deben hacerlo colaborando con la poblacion, pero no trabajando para ella. Para obtener la promocion de salud se debe estimular, motivar, orientar a los lideres informales para que la poblacion desarrolle sus propias habilidades para con su salud. Sabemos que las enfermedades dependen de los grupos sociales en las que se de, es decir, no es lo mismo una enfermedad tratada en un pais desarrollado que en un pais en vias de desarrollo. De todas formas, nunca debemos aislar la enfermedad de la persona que esta enferma y sin lugar a dudas el modelo actual del sistema sanitario se centra solo en la enfermedad y se olvida totalmente del paciente, que en muchas ocasiones ayuda incluso al diagnostico y a su curacion. Otro factor que afecta al ser humano es el entorno, es decir, todo aquello que le rodea. Es el ser humano el que se debe adaptar al medio natural en el que vive y esto se debe hacer mediante la socializacion y el aprendizaje y para ello se debe contar con la ayuda de la familia, puesto que es un agente de salud potencial, porque es la familia la que ayuda a desenvolvernos en la sociedad ante cualquier tipo de problema, sea de salud o no. Por lo tanto, las personas dependemos de nuestra familia para adoptar un estilo de vida y unas formas de enfrentarnos a la enfermedad que pueden ser buenas o malas. Naturalmente, para eso estan los profesionales de la salud, para promocionar un estilo de vida sano y una manera de enfrentarse a la enfermedad adecuada para preservar o mejorar asi la salud. Como resultado, habra que potenciar las buenas actuaciones en la familia para conseguir una serie de objetivos que ayuden a la socializacion y al aprendizaje de los hijos y que como consecuencia esto s lo hagan con las futuras generaciones. Quizas el papel de enfermeria se ha ido alejando de lo que realmente es, puesto que lo que se debe hacer no es lo que realmente se hace. Se debe cuidar tanto a las personas sanas como a las enfermas para educar en salud, para que ademas, se reconozca a los profesionales de enfermeria por el cuidado de la salud y no exclusivamente por el cuidado de la enfermedad. Tambien se debe garantizar a la poblacion de que seran atendidos por el profesional adecuado y de forma personalizada porque cada persona es diferente, por lo tanto sus cuidados deben ser distintos. Y ademas, se debe garantizar la ayuda para que las personas que han mermado una de sus capacidades por cualquier tipo de enfermedad, vuelvan a recuperarla para asi poder conseguir la autonomia que toda persona debe poseer. Como el sistema sanitario se ha vuelto incapaz de realizar los cuidados y las atenciones especificas para la poblacion, los servicios sanitarios necesitan incorporar nuevas ideas y visiones para afrontar los objetivos que se deben cumplir y que ya existian. Para ello, nos ayudaremos de las construcciones socio-culturales de cada comunidad para asi integrarlos en la participacion para la obtencion de salud y su conservacion. En base a todo lo escrito antes, para un correcto entendimiento en el que las enfermeras hagan lo que deben de hacer, deberiamos recuperar viejas ideas que se centren en todos los ambitos del paciente como hacen muchas medicinas tradicionales, por ejemplo el Ayurveda, que es una medicina tradicional tipica de la India. El Ayurveda es un sistema holistico en el que sus objetivos son tener en cuenta tanto la mente, las emociones y la constitucion fisica del paciente. No obstante, el modelo que persiste actualmente en occidente es todo lo contrario, pues se centra en curar la enfermedad dejando actuar al paciente de forma pasiva. El Ayurveda se centra en 5 elementos fundamentales como son el aire, la tierra, el eter, el fuego y el agua que conforman las tres Doshas (Kappa, Vata y Pitta), segà ºn vayamos teniendo desequilibrios en estas Doshas, el Ayurveda nos aconseja una serie de alimentos sanos para asi mantener una dieta sana y equilibrada que acompaà ±ada de ejercicio fisico, que equilibra mente y cuerpo, como la yoga, podamos asi mantener un estilo de vida sano orientado a la conservacion o la mejora de la salud. Sabemos ademas, que la mente ejerce mucho poder sobre nuestro cuerpo por lo que Mens sana in corpore sano tal y como dijo un celebre poeta romano llamado Decimus Iunius Iuvenalis, el c ual instruia que se debia dejar las cosas vanas a un lado e implorar a los dioses por una salud integral de la mente, el cuerpo y el alma. Por lo tanto, se puede llegar a la conclusion de que si mantenemos nuestra mente sana, mantendremos nuestro cuerpo sano y por tanto nuestra salud sera la adecuada. Tanto el ejercicio fisico, como una mente sana y un estilo de vida correcto, ayudaran a sentirnos bien, para poder asi mejorar o mantener nuestra salud. En resumidas cuentas, todo lo que conforma nuestro cuerpo es muy importante, puesto que debemos tener en cuenta las emociones, la mente y la constitucion fisica a la hora de hablar con un paciente, ya que no solo las anomalias bioquimicas importan, sino que tambien es importante lo que piensa el paciente o aquel rasgo subjetivo de la enfermedad que solo el puede expresarnos. Todo profesional de la salud, debe centrarse en el modelo holistico, para asi atender a todas la dimensiones que conforman la persona y como ejemplo, la medicina ayurvedica es bastante completa. Con este articulo, queda bastante claro cual debe ser la mision de cualquier personal sanitario, pero en concreto el del profesional de enfermeria. Ademas, esta muy bien estructurado ya que en ningà ºn momento la tesis se contradice y el objetivo del articulo queda bastante evidente.

Form and Structure of a Servant to Two Masters Essay -- essays researc

?A Servant To Two Masters? is the play that I studied. The structure is simplistic but also dynamic. It is quite an unusual play this may be something to do with coming under the genre of Comedia Del Art this is a form of theatre. Groups of actors would travel and perform their improvised plays. Their plays would usually be non-scripted and be very much like a pantomime. If plays were ever written then they would be written after they were performed. Comedia Del Arte was and still is enjoyed by many people. Lower class citizens could enjoy the simplistic storylines, as the upper class would admire the comedy within the play. Lazzi scenes were used in the plays to make the audience laugh. The spectators would most be looking forward to this part of the play, the only sequence that was rehearsed and written down. Lazzi comes from Lacci, which means cord or ribbon. A Lazzi scene is used to help tie the play together this maybe a metaphor for unravelling the plot. In ?A Servant To Two Masters? where Truffaldino is serving both of his masters, not knowing the other is there, is a La... Form and Structure of a Servant to Two Masters Essay -- essays researc ?A Servant To Two Masters? is the play that I studied. The structure is simplistic but also dynamic. It is quite an unusual play this may be something to do with coming under the genre of Comedia Del Art this is a form of theatre. Groups of actors would travel and perform their improvised plays. Their plays would usually be non-scripted and be very much like a pantomime. If plays were ever written then they would be written after they were performed. Comedia Del Arte was and still is enjoyed by many people. Lower class citizens could enjoy the simplistic storylines, as the upper class would admire the comedy within the play. Lazzi scenes were used in the plays to make the audience laugh. The spectators would most be looking forward to this part of the play, the only sequence that was rehearsed and written down. Lazzi comes from Lacci, which means cord or ribbon. A Lazzi scene is used to help tie the play together this maybe a metaphor for unravelling the plot. In ?A Servant To Two Masters? where Truffaldino is serving both of his masters, not knowing the other is there, is a La...

Jem and Scout’s Transformation

Gem and Scout's Transformation Throughout To Kill A Mockingbird America, while being the greatest nation, has had its fair share of problems. Governmental Issues, commerce, making money, and also civil rights. The Issue of the treatment of African Americans is one of the larger, spanning almost two hundred and fifty years of American history. In Harper Lee's To Kill A Mockingbird, this issue is one of the main topics. In the novel, Gem and Scout learn lessons in morality, being quick to judge, but also keeping strong fundamental values.Our main characters experience events causing them to shift their views on morality. In the beginning of the book, Scout gets Into fights and Is always quick to retaliate. By the end of the book however she learns that sometimes you must hold your head up high and walk away, This Is shown best by Tactics who even when he gets spitted on in public, still walks away without fighting. This is also shown when Gem breaks down and vandalizes Mrs.. Double's f ront yard after her comments about them.He learns that all actions have consequences and that if you would not have done them in the first place, you would eve been able to avoid them all together. The biggest moral lessons they learn is the sinfulness of killing a mockingbird. Mockingbirds do nothing but create sweet music, they don't harm anyone, and It would be a sin to kill one. This relates to Tom Robinson because he is a mockingbird in the sense that he didn't do anything wrong but he is still being punished. Miss Maude says, â€Å"Mockingbirds don't do one thing but make music for us to enjoy†¦ Sing their hearts out for us.That's why it's a sin to kill a mockingbird† (119). This quote helps explain totes and Scout the importance of accepting others and not hurting those who have done nothing wrong, some of the key themes of the book. These events shape how Gem and Scout perceive the world and alter their opinions about people and Macomb. Gem and Scout learn other important lessons, too. The Finch kids learn from Tactics that you can't be quick to judge others. As children, they hear rumors and make up things about Boo Raddled. Some of these include eating kittens and squirrels.One night, Gem, Scout, and Dill try ND communicate with him by looking through his window but when they try and escape quickly, they get shot at and Gem looses his pants on the fence. When Gem returns retrieve his ripped pants he finds them gently folded and sewed. Events Like this shape how they see the Reader's as not as evil but possibly they just like to be secluded. At then end of the book the children see Arthur, or Boo Raddled, as their protector when he saves them from Bob Lowell. Tactics says, â€Å"You never really understand a person until you consider things from his point of view †¦ Until you limb into his skin and walk around in it† (39). This quote by Tactics really drives in Tactics' morality and how his teachings and overall behavior Influe nce not only his children, but the others In the town like the African American community. It helps the kids really realize that everybody is different and to understand people, you must consider all things from their prospective. Gem and Scout still have stayed the same in some ways. Although the kids have gone through many transformations and have matured rapidly, they have still stayed the same in some regards.Gem is still the example of this is when Scout finds gum in the tree and Gem yells at her to spit it out immediately. Scout says, â€Å"Gem had acquired an alien set of values†¦ Several times he went as far as to tell me what to do† (153). This quote shows how as Gem grows up, he still remains protective of his little sister. He only wants what's best for her NAS sometimes she takes it harshly, when really he is Just trying to keep her safe. Scout is still the innocent little girl who likes to play games and role play.Overall, they haven't hanged in a sense of t heir childlike behavior but instead their look on the world has changed drastically. Gem and Scout have gone through many changes learning empathy and understanding others and have also remained normal kids. They managed to grasp very adult ideas as young children, ideas some adults cannot grasp. Would it be better to have morally strong children who grow not only physically, but also mature mentally, and know the right things to do or would it be better to have children who never grow mentally and live their lives buying into immature and irrational prejudices?

Ancient Egyptian Cuisine and Food Habits

Ancient Egyptian Cuisine and Food Habits Among the ancient civilizations, Egyptians enjoyed better foods than most did, thanks to the presence of the Nile River flowing through most of settled  Egypt, fertilizing the land with periodic flooding and providing a source of water for irrigating crops and watering livestock. The proximity of Egypt to the Middle East made trade easy, and hence Egypt enjoyed foodstuffs from foreign countries as well, and their cuisine was heavily influenced by outside eating habits.   The diet of the ancient Egyptians depended on their social position and wealth. Tomb paintings, medical treatises, and archaeology reveal a variety of foods. Peasants and slaves would, of course, eat a limited diet, including the staples of bread and beer, complemented by dates, vegetables, and pickled and salted fish, but the wealthy had a much larger range to choose from. For wealthy Egyptians, available food choices were easily as broad as they are for many people in the modern world.   Grains Barley, spelt,  or emmer wheat provided the basic material for bread, which was leavened by sourdough or yeast. Grains were mashed and fermented for beer, which was not so much a recreational drink as a means of creating a safe beverage from river waters that were not always clean. Ancient Egyptians consumed a great deal of beer, mostly brewed from barley.   The annual flooding of plains alongside the Nile and other rivers made the soils quite fertile for growing grain crops, and the rivers themselves were channeled with irrigation ditches to water crops and sustain domestic animals. In ancient times, the Nile River Valley, especially the upper delta region, was by no means a desert landscape.   Wine Grapes were grown for wine. Grape cultivation was adopted from other parts of the Mediterranean in about 3,000 BCE, with Egyptians modifying practices to their local climate. Shade structures were commonly used, for example, to protect grapes from the intense Egyptian sun. Ancient Egyptian wines were primarily reds and were probably used mostly for ceremonial purposes for the upper classes. Scenes carved in ancient pyramids and temples show scenes of wine-making. For common people, beer was a more typical drink.   Fruit and Vegetables Vegetables cultivated and consumed by ancient Egyptians included onions, leeks, garlic, and lettuce. Legumes included lupines, chickpeas, broad beans, and lentils. Fruit included melon, fig, date, palm coconut, apple, and pomegranate. The carob was used medicinally and, perhaps, for food. Animal Protein Animal protein was a less common food for ancient Egyptians than it is for most modern consumers. Hunting was somewhat rare, though it was pursued by commoners for sustenance and by the wealthy for sport.  Domesticated animals, including oxen, sheep, goats, and swine, provided dairy products, meat, and by-products, with blood from sacrificial animals used for blood sausages, and beef and pork fat used for cooking. Pigs, sheep, and goats provided most meat consumed; beef was considerably more expensive and was consumed by commoners only for celebratory or ritual meals. Beef was eaten more regularly by royalty.   Fish caught in the Nile River provided an important source of protein for poor people and was eaten less frequently by the wealthy, who had greater access to domesticated pigs, sheep, and goats.   There is also evidence the poorer Egyptians consumed rodents, such as mice and hedgehogs, in recipes calling for them to be baked. Geese, ducks, quail, pigeons, and pelicans were available as fowl, and their eggs were also eaten. Goose fat was also used for cooking. Chickens, however, seem to have not been present in ancient Egypt until the 4th or 5th centuries BCE.   Oils and Spices Oil was derived from ben-nuts. There were also sesame, linseed and castor oils. Honey was available as a sweetener, and vinegar may have also been used. Seasonings included salt, juniper, aniseed, coriander, cumin, fennel, fenugreek, and poppyseed.

Beloved Adenuga Essays (849 words) - Pan-Africanism, Free Essays

Beloved Adenuga Essays (849 words) - Pan-Africanism, Free Essays Beloved Adenuga Dr. Greg Carr AFRO 005 sec 02 14 September,2017 How do we Undertake the Study of African Experience? ABSTRACT: We undertake the study of the African experience by studying the history of African people and by evaluating time periods to make sense of the African experience. We should know the origin of our people and understand what they knew so we can explain what is happening today. We also should understand the dismemberment of Africa and how that affected African peoples' cultural identity. CRITICAL REVIEW OF SCHOLARSHIP: I could answer framing question by pulling out points from Ngugi WA Thiong'o Something Torn and New and Gregg E. Carr's Towards an Intellectual History of Africana Studies: Genealogy and Normative Theory. Something Torn and New helped me understand the need to preserve our identity as Africans and not allow the Europeans to take away our cultural heritage and identity. Something Torn and New is a very thought-provoking book as it discusses in-depth the quest for African renaissance(rebirth). From the book Towards an Intellectual History of Africana Studies: Genealogy and Normative Theory, I understood how African people maintained their "self" throughout history despite the hardship that they been through. The book also made it clear that Africans will still face more hardship but it's only through unity that they will be able to win the fight against racism. Both books were very helpful in answering the framing question. Something torn and new made use of native stories to explain African experiences. Towards an Intellectual History of African Studies gave three major macro-episodic challenges face by Africans over the course of their encounter with the West which were helpful; however, I had difficulty understanding some concepts discussed in this book. DISCUSSION: We study African experiences because it applies to and affects everybody. To undertake the study of African experiences one must understand the dismemberment of African people from their origin and culture. From Something Torn and New, "The dismemberment of Africa occurred in two stages. During the first of these, the African personhood was divided into two halves: the continent and its diaspora." Dismemberment began in the colonial eras because of the need of slaves to work on land stolen from the native Americans and the Caribbean. Africans were colonized and taken away from their continent to work as slaves. Africans were also stripped off their memory. According to Dr. Carr "when someone's memory is cut off the notion of who they are is going to be informed by other people". The name of an object has everything to do with how it is identified, classified, and remembered. The memory of Africans was cut off by the oppressors by changing the names of Africans therefore c hanging their identities. African art works were stolen and taken to be stored in British museums; this is also to deprive Africans of their memory. Time and space also helps to understand the study of African experiences. The challenge of time and space is miseducation. For example, the challenge of time and space erased the genealogy of Phillis Wheatley as a Muslim. Her name was changed from Fatima to Phillis, after the name of the boat that brought her, and Wheatley after the name of her master. Her first two languages were Wolof and Arabic but she was made to learn new languages like English, Latin, Greek. From Something torn and New, "Africans, in the diaspora and on the continent, were soon to be the recipients of this linguistic logic of conquest, with two results: linguicide in the case of the diaspora and linguistic famine, or linguifam, on the continent". The forcing of Africans to learn and communicate in different languages other than their cultural language is Linguicide. But a situation where the older ones do not teach the younger ones the language of their origin, it is referred to as Linguifam. The challenge of time and space also creates blackness as the primary maker for power relationship. "African deep thought must now speak for itself. Rather than set up interview schedule containing the great issue of European Philosophical enquiry, African champions must break the chain that links African idea to European ideas and listen to the voice of the ancestors without European interpreters".

Negligent Tort Research Paper Example | Topics and Well Written Essays - 750 words

Negligent Tort - Research Paper Example Elements of a negligent tort To file a successful case of unintentional tort, it is the duty of the plaintiff to prove that the defendant owed a duty of care towards the plaintiff. Duty of care refers to an individual’s obligation towards another individual to minimize and remove all foreseeable and avoidable risks (Miller, 2007, 95). A negligent tort case can be filed against a person if the individual is inattentive, fails to foresee an avoidable risk and, therefore, is unable to eliminate that risk. For example: if an individual holds a party on his property, it becomes his duty to inform the guests of all the negative and positive effects of attending the party and it is his duty to ensure that all the potential and avoidable risks are eliminated. The second element of unintentional tort is the breach of duty of care by the defendant, whether the defendant has breached his duty of care depends on the factual evidence of the case. In a tort case, the defendant is compared t o a reasonable person, if the defendant has not acted as a reasonable person should have, he is considered to be liable. The law helps the plaintiff in identifying whether the defendant has breached his duty. ... If harm has been caused, then it is obligatory for the defendant to compensate for the loss. The fourth element is the proximate and actual cause and effect relationship between the loss faced by plaintiff and the unintentional harm caused by the defendant. Actual cause and effect relationship refers to the fact that the harm was actually caused by the defendant to the plaintiff. For example: a huge number of accidents take place every day, sometimes those not involved in the accident become victims due to bad luck or negligent behavior by the victim, in such cases, the defendant cannot be held responsible in the case of negligent tort. Proximate cause refers to whether the defendant should be held responsible for negligent behavior according to fairness, practicality, rule and common sense. Remedies According to the law, there are different kinds of remedies when the plaintiff is successful in proving a negligent tort case. Remedies include; compensatory remedy, according to compens atory remedy, the plaintiff is to be compensated for both emotional as well as monetary losses (Walston-Dunham, 2012, p.227). Emotional losses include pain and hurt and monetary losses include loss of wages or property. Emotional damages fall under the category of General losses and monetary losses fall in the category of compensatory damages. The defendant may even have to pay for the replacement of loss in case of compensatory damage. These remedies are used both in intentional as well as unintentional torts. In severe cases and mostly in cases of intentional tort, the defendant may even face punitive damages; punitive damages may include punishing the individual who has been held accountable for

Analytical report of GUCCI Essay Example | Topics and Well Written Essays - 3000 words

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THE WEATHERMEN - Essay Example d against government officials targeted government buildings where warnings of evacuation were given to all officials with a warning that the attacks would be a form of protest against the government (Kirkpatrick, 2009). The rage demonstrations of 6th October, 1969 gave way to the bombing of the statue in Chicago that commemorated police casualties of the 1886 Haymarket riot. On 6th October, 1970 saw the statue rebuilt, however, it was blown up again by weathermen. It was rebuilt again and destroyed a third time by the same group. On February 16, 1970, the group planted a nail bomb on window ledge at the Park police station, San Francisco. One police officer was killed and a second officer was partially blinded. There were arson attacks in new York city were also blamed on the group with the explosion of Molotov cocktails filled with gasoline at the home of the Justice John Murtagh of the New York Supreme court being of the significant cases. Though no one was harmed in the explosion, it sent a very clear message since the judge was presiding over the case against members of the Black Panther party. The bombing of the New York Police headquarters in 1970 also falls into their mandate (Kirkpatrick, 2 009). Their strategic goal was to have the government cave in to their demands and stop bombing the Vietnamese. They wanted the government to provide democracy to all citizens in the world, and having to bomb one of the states would negate this principal (Kirkpatrick, 2009). They were only successful in instilling fear amongst the citizens because the government went on its campaign. They were arrested and by 1976, their numbers were decreasing and the divisions amongst them did not allow them to achieve much. The blacks and Hispanics were against their marginalization in the group and wanted to have a bigger voice in the way things were carried out in the faction (Kirkpatrick, 2009). Pape notes, â€Å"The cohesiveness of most groups is built mainly on having a common

Investigation into customer service at Safeway Willerby Essay Example for Free

Investigation into customer service at Safeway Willerby Essay On Monday the 17th of February my Business group went to the Safeway Superstore in Willerby to interview the customer services manager, Andy Bostock. This was good customer service for us as it is a busy store and he gave up time for us, and with also been customers it was good that he acknowledged us. While we was at the store we were going to carry out an overt and covert investigation (see appendix 1) which means that we was to ask Andy Bostock some questions and we where going to carry out several observations throughout the store. This is where Safeway, Willerby is located: The Safeway store tries to ensure that all customers wants and needs are catered for and they have such things as: * Toilets * Florists * Photo processing * Cafe * Home entertainment department- which sells such things as CDs and TVs * Kosher food * In store banking * Bakery * Meat * Fish * Fruit and Veg * The deli * Chilled * Italian * Beers, wine and spirits * Frozen Food * Health and beauty * Lottery * Organic food * Passport photos booth The importance of customer service to Safeway is that with the store dealing with 20-23 thousand people on a weekly basis it is important that they deal with each customers needs and expectations. If this does not happen it will mean that customers may go else where to a rival store. When new recruits start at Safeway they are given and induction talk which covers every aspects of the job description. They are given work books to fill in and the management will check them to make sure that they understand everything what is asked from them. They do not have off the job training as everything they need to know is within the store so there is no need for them to go anywhere else. The only off the job training is for managers and they may need training in a new aspect of customer service or need re-training for example. They do not re-train their staff which means that they may not gain as much knowledge as they may need. This could be that they do not want to spend any money on retrain ing them, which in the long run is bad because it will mean that employees will not know what they are doing and when customers have a problem may find it difficult to deal with them on the spot. Their training is from 12-16 weeks and they cover every aspect on what department that are going to work on. They only let their employees work on one department because it means that they know the department really well and can deal with every problem, which comes up. This is a good point because all of their staff will know everything about the department and will work hard on it and make sure that all the work is done correctly. The bad point of doing this is that if a customer comes up to a member of staff who does not know anything about the department which the customer wants information on it may annoy the customer cost they will want the problem dealt with quickly. Read more:  Customer Service Investigation Safeway deal with any problems quickly as the always make sure that their is a spare employee to deal with the problem. Also if a customers comes up and asks them where something is within the store, they are trained to ask the customer whether they want them to take them or tell them. This is because the customer may want to make some other purchases before they go to the item what they are looking for, and the thing what they are asking for may be at the other side of the store and it may annoy the customer if they are taken their before making other purchases because they will have to go back on them selfs. When customers pay for their goods they get a receipt and this has information which is relevant to their purchases, but on the Safeway receipt it has the following information: * The store opening times- this means that customer will be able to see the next time the store is open. * Who the customer services manager is- this means that if the customer has a problem they can contact Andy Bostock as quickly as possible. * Who the till operator is- if you have a problem with something then you can report to the customer services manager and they can then deal with the person or give them more training if needed. * Advertising the Safeway magazine- it is making customers aware of the magazine so that they can pick it up. It also has the date, time, address and telephone number at the bottom of the receipt. This is so customers know when they made the purchase and if their is a problem they can contact the store my mail or telephone. (See appendix 2). This related to customer service because if the service what they get is bad, the customer services manager will know who did this and if they have done this before they will be able to discipline them. The information what the customer gets on the receipt is important to only to them but to the customer service manager. If the machine breaks down it will mean that it will effect the customer-employee relations. The methods of payments what Safeway have are cash, card and cheque. So this means what ever the customer wishes to pay with Safeway can deal with it. So this is good because if they only expect cash for example it will mean that if Safeway are not catering for all customers they will start to go elsewhere. Safeway do not offer a home delivery whether it will be by people doing it through the phone or via the Internet. This is because Safeway have never been interested in it and would rather spend their money on investing in other things which will be more beneficial to the employees and customers. With other competing companies such as Sainsburys offering this service it may be wise if they did look into it and if they did not get many customers then stop doing it. It would make it easier for older people to order online or via the phone, this would also be beneficial for people that are in a wheelchair as it means that they do not have to leave their home. Safeway do not have any members of staff who are trained in dealing with foreign customers, as they do not usually get a lot of them. If Safeway did decide to train someone in this it will mean that it will give them a good reputation will foreign people for understanding their needs. When a disabled customer comes into the store, Safeway make sure that they have all the assistance they need. They ask them if they would like a member of staff to help them shop, which is like a personal shopper this is because for example if a wheelchair customer comes in and the can not reach the top shelf for an item the personal shopper will be along side them to get the item. The cater for disabled customers by offering: 1. 6 Disabled parking spaces at the front of the car park so it doesnt mean that they have to travel far to get their. 2. Have wide isles so that it is comfortable for wheelchairs to get through. 3. They have special trolleys which are trolleys that can just fit into an electric wheelchair so it means that they can carry on shopping easily. They also offer smaller trolleys for their customer who have a disability. 4. They have a disabled toilet at the front of the store. Safeway have realized that a lot of disabled people do come into the store, so they have made it easier for them to shop by offering these types of services for the disabled customers to use. Safeway decided to no longer have the crà ¯Ã‚ ¿Ã‚ ½che and make way for the home entertainment department this is because the home entertainment department will effect everyone as the crà ¯Ã‚ ¿Ã‚ ½che will only effect people who are bringing in small children. The crà ¯Ã‚ ¿Ã‚ ½che also lost its popularity with customers and Safeway where losing money on it and it seemed the right place to put it because customers have to walk through the whole store to get to the department. At the tills at the front of the store each one has a change draw and this is easy for the staff to use as if they need change quickly they have access to it and it means that customers will not get distressed. Safeway make sure that they have adequate staffing levels at all times and they do this by knowing what they sold the same time last week and giving the employees the hours on the tills. For example on a Saturday morning they may take à ¯Ã‚ ¿Ã‚ ½10,000 so they will need more people on the tills to cater for all the customers, but on a Monday morning they may only take à ¯Ã‚ ¿Ã‚ ½1000 so they will not need to have all the tills on, they may only need about 4. When it was Christmas they gave their customers who where waiting in the cue free mince pies which meant that they where offering a good customer service to all of their customers. Every department in the store has its own employees so if they is a promotion on alcohol for example it will mean that they will need more staff to get all the alcohol out onto the shop floor. They also have a night shift who work 10-7 which means that they get all of the stock from the stock room out for the morning and to make room for the delivery the next morning. This is good for the customers as they are getting the freshest products at any given time because as soon as it arrives it will be put out. When we looked at the stock room it was untidy which meant that it might be difficult for everyone to know where everything goes. They did not have a stock room manager, which for a store of that size is a bad thing, as not every member of staff is doing their job correctly. If a stock room manager was introduced it will improve the amount of damaged goods as well as improving the quality of the stock room. With their being no stock room manager it will be made easier for the staff to steal products and whilst we was their he said that there were a lot of unsolved theft and that they lose a lot of money in the Willerby store, and this could be the reason for this. They have eight cameras in the store and one main one on the alcohol department this is because this is the most common theft. This means that it is giving the customers a lot of security and makes them feel more save when they are their and they also have a security guard who works six days a week. When they call code 50 over the tannoy all male members of staff go to the front of the store to stop the thief, this is because if their is more than one the security guard will not be able to deal with them. This is done to make the customers feel more safe when they are shopping at the store. Their health and safety procedures are gone through on the day they get their training. It is important that all staff know the health and safety procedure incase of an emergency such as a fire. When it was the firefighter strike they where given extra training which consisted of videos and leaflets what Safeway came up with to make sure that they where aware of everything what was going on. They also put posters up in the staff room and in the stock room to always keep them aware of the dangers. They made sure that everything was double-checked to cover their backs. This was excellent customer service as they knew that fire fighters may not be able to get to the store incase of a fire, so they make sure that everything is checked for the safety of the customers. When the fire alarm goes off they can detect where about it is in the store and they will then go and see if it was set of deliberately or it was just a prank, and if it was deliberately they will then evacuate the store. Safeways buildings are not insured so this means that with the money what they save they can invest into other things what will benefit the company. But if their is a fire within a store and it gets burnt down they will lose a lot of money and last year two stores went down with fire and it meant that they got no money. So they have to take money from elsewhere. They also have a hazard book which employees fill in if they think there is a problem and this is checked everyday. It means that if there is a problem the management can deal with them quickly to benefit the customers and keep them safe. They have 1st aiders in the store all the time which means that if a problem does arise with a customer been injured they can deal with it quickly and correctly. The 1st aid facilities what are in the store are mainly for the employees not the customers. Safeway communicate with their customers by having the following things: * Tannoys- if a child is lost for example they could tannoy the childs parent or guardian to come and pick them up * Leaflets advertising their special offers- making the customers aware of what they have to offer. These usually come through the post box with the free supplement newspaper what residents get. (see appendix 3) * Walkie-talkies between employees- they can contact each other if a problem comes up and can be easily dealt with. * Notice board- this informs the customers of any events coming up and what they are for. The ways in which Safeway assess and monitor the quality of customer service are that they used to have an ABC card and this could recognize how much money a certain customer spends in Safeway over a period of time. It was a point scheme where if you spent over a amount of money you would get points which in the long run would mean that you will get offers and free things depending on how much money you have spent. They stopped doing this when a new board of director came in and said that it was a waste of money and that money could be spent elsewhere. When we asked Andy on what he thought of it he said the same, and the money what would be saved in producing the cards could be spent on more productive things, but why does store cards work for other supermarkets such as Sainsburys and Tesco? ABC Card: Safeway used to have mystery shoppers but then that stopped because a mystery shopper was not a true reflection on the store as they have two mystery shoppers a month and the Willerby store gets 20-23 thousand customers a week. So the stopped doing this because they started to realize that it was not working. Safeway carried out a survey to get some feed back on what the customers though on the store and what the good and bad points. (see appendix 4) They survey was done by 60 people on Friday 5th April to Sunday 7th April. The survey covers the following things: 1. Hygiene 2. Staff 3. Checkouts 4. Solutions to improving staff service 5. Best in fresh 6. Items which where of a poor quality 7. Product and price 8. Availability 9. Who the shoppers are 10. Where else they shop 11. Suggestions for improvement The survey is then analyzed by head office and the management team of the Willerby store and they will talk about the results and what they are going to do with them and how to make improvements. This is very good customer service because it is giving the customers a chance to express any opinions they may have of the store whether it is good or bad. Also if they do make a suggestion or say what they think and the next time they go in it is dealt with it will make the customers feel as if they have say on what goes on within the store. The customer services desk is at the front of the store as soon as you walk in, which means that it saves the customer walking through the store and hopefully the problem can be dealt with by the people at the customer services desk. Customer complaints are dealt with by either phone, letter of face to face. They do not offer an email service where they can directly email the store with any problems which may need looking at as email is one of the most common ways of communicating. If a customer does complain Any Bostock (customer services manager) will personally deal with the complaint this is because this time he will know that it is dealt with correctly and the other point is why has the customer complaint and what can be done for this customer complaint to come about again. If its a face to face problem he will go to the customer services desk and try and ask the customer what the situation is and come to some compromise. If its on the phone, the customer services desk will try and deal with it then but if its a major problem Andy will take the call and deal with it appropriately. Then finally he will reply to any letter, which is sent to him regarding a customer complaint. The most common complaint is that customers are cueing to long at the tills. They try and deal with this by having enough staff to cover if there is a rush on and this is worked out by using the week before figures. If all tills are on and customers are still complaining the only way you can deal with them is by apologizing to them because their is nothing more you can do at that moment in time. They also had a suggestion box where customers could put in any suggestions or how the felt it would work better, but they had to stop doing this because it turned into a customer complaint box and they did not want this. Safeway need to come up with a new suggestion scheme as it is important for Safeway to understand what the customer wants and the best way is through suggestion schemes because it is easy to do and cheap to operate. Whilst I was at the store I carried out my own observations and I came up with the following results. The car park was shared with Iceland, Focus, Poundstretcher, Jonathan James, Francios and wickes. This meant that by having the store on a retail park it meant that customers could do other types of shopping if they needed to. Safeway did have its owns trolley parks that where scattered around the car park, which meant that customers did not have to walk back with their trolley where ever they are parked because it if they are old, they will not want to be walking back to Safeway with their trolley if they are parked at the other side of the car park. Other benefits what the car park had where: * 16 Child and parent parking spaces- these where directly outside the store so it a parent comes with a small child, the child is not running around the car park, they can just go straight into the store * 6 disabled parking spaces- These where next to the child and parent parking which are directly outside the store. Disabled people may find it had to walk across a big car park but with these parking spaces been their it is making it easier for them to cope. I personally feel 6 spaces is not enough, this is because quite a lot of retired people may be classed as disabled and they have the most free time as they do not have to go to work, so with expanding the parking spaces for the disabled they may create a new customer segment. * 2 Zebra crossings- These where going towards the front of the store where the entrances where. This is good customer service because if their is a lot of traffic and you can not make it across the road with the zebra crossings been their, it will make it easier for the customer. Safeway provide a variety of different trolleys for every type of customer. This is because if they have different types of trolleys it means that if customers only want a small shop their is small trolleys. The advantage of Safeway trolleys are that you do not have to put a pound in, this is good because a customer may not have a pound coin in change and if they dint they would have to go and get it changed before they even started the shopping. With the trolleys not having a pound put in them it means that they could get stolen and this would mean a loss in profits for the company because each trolley costs about à ¯Ã‚ ¿Ã‚ ½50 to make. Also around the surrounding area there is always trolleys just dumped because they is no need to return them back to Safeway. All the trolleys are kept under a shelter which means if it does rain the trolleys are still dry so the customers do not have to dry them down. Types of trolleys: * Large trolleys * Medium trolleys * Small trolleys * One seat baby trolleys * Two seat baby trolleys * One seat child trolleys * Two seat child trolleys * Wheelchair trolleys * Baskets They also have a post box which is outside the store with a stamp machine inside the store (which was out of order), but the customer can also buy stamps from the confectionery desk which is next to the customer service desk. With Safeway selling stamps it means that if a customer wished to send somebody a birthday card they could get the stamp and post it all within the store. The post box is emptied several times a day to make sure that the post is delivered on time. Along with stamp machine they where a phone card machine and a savings stamp machine. The phone card machine only sold BT Cellnet cards which meant that if customers wanted to get a different one they would have to go to the confectionery desk because they do not sell the cards at each till. This is bad customer service because they may just want to do all their shopping at once and if they have to go somewhere else in the store it may distress them. With the savings stamps this is a booklet what customers can get and they can collect them over a period of time, usually up to Christmas so when it comes to do their Christmas shopping they will have an amount of money what they will spend. A savings booklet is a good idea because if a customer is buying a stamp a week, you know that they are going to come back at Christmas and spend it and hopefully more to do their Christmas shopping. The toilets what Safeway have are: 1. Ladies 2. Mens 3. Disabled 4. Baby Change The toilets are at the front of the store which means that you can go to toilets before you start your shopping or after it, but if you go after shopping it will mean that you will have to leave you shopping unattended because their is no secure place where you can leave your shopping. When I went into the toilets I was not impressed with the standard of them, this is because as soon as I walked into them their was a smell which was very of putting and meant that I wanted to be as quick as possible. This is bad customer service because their was nothing done about it, if their was some sort of air conditioning in their it would make it easier. The floor was also very dirty and their was water all over the floor underneath the sink, which meant that the toilets are very rarely checked by the employees because in some toilets there is a sheet up to say when it was last checked and if there where any damages. If the toilets are not checked regularly it may stop customers from using them because of the standard of them. When I went into the toilets their where a lot of damages like holes in the wall and their where no bins so people where just dropping their rubbish on the floor. This gave the toilets and overall tacky feel to it and I personally would not use them again. If the toilets are not improved it may put customers of from using the store all together. The music of the store was aimed at the more older people, this is because this is their main target audience because you hardly get children or teenagers shopping in supermarkets. The music is controlled my head office which means that Safeway Willerby have no control which if the majority of customers are different from other stores they may wish to change the music slightly to make them come back. The music what they do play is very upbeat music, this is so that customers are feeling happy when they are shopping their. Whilst we where we was looking in the Entertainment department and we across and adult video which was on the second to bottom shelf which is easy for a small child to get hold of it. On the back of it had sexual images on it which meant that the child would be seeing them. This is very bad customer service because it is of adult content and its easy for the child to get hold of. On Safeways Website, the opening page is filled with information regarding a certain thing what is happening so for example the thing what is happening this month is Mothers day, so the opening is filled with information regarding Mothers day. (see appendix 5). They also have special offers what is making the customers aware of, so that they can purchase them. This can be food related or just other items such as dry cleaning and photo processing. They also have a recipe of the week, which is described in great detail as well as all their other recipes what you can look at online. Their Website is excellent customer because it is giving potential customers a chance to see what is happening within Safeway, and it is offering advice on the recipes that the customers may wish to make. Their Website also includes: * Store guide- this shows you where the nearest store is and how many miles away it is from your house. * Everything what is included in their stores from their specialized food to their service, which is not food related. * Company information- from the history of the company to the activities at the moment. * Drinks guide- this covers all the drinks from fizzy drinks to alcohol and expert advice is given. Overall Safeways Website is excellent because it covers all the information what you will need. Analysis of customer service: I am now going to analyze what the advantage and disadvantages are of Safeway Willerby in terms of customer service: Advantages Disadvantages With Safeway doing a survey it means that they are getting customer feedback which in the long run will benefit the company because with the results of the survey will they can improve the things what has gone wrong. There is no incentive of doing this and it is quite time consuming so the customers may rush it just to get through it, so if an incentive was launched they may be able to get more accurate results. The majority of their staff where of a mature age which meant that they had more experience with customers so they would know what they want. Also with employing older people it means that the management team will know that they are not coming into work with a hangover and they know that they are going to work well and not let them down, with the experience they have with customers. The toilets where a major disadvantage to Safeway Willerby this is because of the overall standard of them was poor. This gives the impression that Safeway Willerby are unhygienic and care very little about the standard of their customer service. If an employee checked the toilets every morning and afternoon, it could improve the standard a bit and it would reassure the customers that something is been done about them. With the security guard working 6 days a week, customers will start to pick up on when he is not their and they might try and get away with things such as theft. With him also working 6 days he will start to get tired and may not do his job properly. If another security guard was introduced it will mean that their is always a security guard in the store, this will assure the customers that they are safe with these security guards in operation.